Returns & Exchanges
At Humby Organics, we want you to be completely satisfied with your sustainable beauty journey; if a product isn't the right fit, you can return it within 30 days of purchase. We offer hassle-free returns on all unused and gently used items to ensure your skincare routine remains stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the organic products in their original eco-friendly packaging to ensure they are protected during transit back to our facility.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.